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Help Center
Frequently Asked Questions
View More- SaleYee Introduction
- After-Sales Services
- Shipping Information
- Order Management
- Payment FAQ
- Shopify App FAQ
- What is dropshipping?
- How to start dropshipping on SaleYee?
- Why choose SaleYee Dropshipping Platform?
- Do distributors need to pay any commission?
- What are the privileges of SaleYee members
- How to contact customer service to check my order status?
- How to check the refund after applying for the refund?
- What is the process of after-sales service and its timing?
- Is the unconditional return supported?
- Do all the products have the stock in the overseas warehouse?
- How to solve the problem that the system shows "Signed", but the end customer has not received the goods?
- What is the shipping carrier? Does it provide tracking numbers? How long is the delivery time?
- What about SaleYee shipping times?
- How can I check my orders?
- Shipping from US (United States)
- Shipping from UK (United Kingdom)
- How to cancel the orders?
- How to check the abnormal order?
- When will the remote state order be quoted?
- How are logistics costs calculated?
- What currencies can I use for payment on SaleYee platform?
- How to pay for the orders on SaleYee platform?
- Why the transaction fee is non-refundable?
- Is there any handling fee for cash withdrawal?
- How long does it take for a withdrawal to be processed?
- If I’ve had a refund request accepted, how long will my refund take?
Topics
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Self-service Tool
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Platform sync authorization
Associate your stores with SaleYee by adding your accounts
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SKU mapping
Map SaleYee SKUs with those in your stores to forward orders automatically after completing the platform sync authorization
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Bulk order
Download the template，full in the information and Upload the file
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Platform sync orders
Sync your orders to SaleYee, only for users who have finished platform sync authorization
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VAT related info
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Order management
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Billing information
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My profile
Video Tutorials
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