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Notification
  • Notice on the delay in delivering your order 12/9/2024 1:49:10 AM

    Dear distributors, Hello!   We regret to inform you that there will be a delay in the delivery of your order. We sincerely apologize for any inconvenience this may cause and would like to provide you with an explanation. We have received notifications from logistics service providers such as UPS、FedEx and USPS. Due to “Black Friday” and “Cyber Monday” caused unexpected increase in demand, ,we were unable to meet the originally promised delivery date. We understand the inconvenience this may have caused and we are working diligently to expedite the shipping process to ensure your order reaches you as soon as possible. We value your business and want to assure you that such delays are not typical of our usual level of service. We apologize for any inconvenience this causes and appreciate your patience and understanding in this matter.   SaleYee platform will do its best to provide partners with better services. Thank you for your trust and support for SaleYee . SaleYee Distribution Platform December 09, 2024

  • Notice on the National Day Holiday of SaleYee Distribution Platform in 2024 9/24/2024 5:14:21 PM

    Dear distributors, Hello! According to the national statutory holidays, SaleYee platform staff will be scheduled to have a 7-day holiday from October 1, 2024 to October 7, 2024. During the holiday, distributors can continue to place orders on the SaleYee platform, and SaleYee will arrange shipmentsas normal. If there are any in-sale or after-sale problems with the order, please apply appeal on SaleYee. SaleYee platformwill arrange relevant on-duty personnel to follow up on the appeal orders every day. Please arrange the relevant mattersyourself. If you have any questions, please contact your business manager in time for consultation. Sincerely thank you for your support, understanding and tolerance for the work of SaleYee platform. SaleYee platform willdo its best to provide partners with better services. Thank you for your trust and support for SaleYee . SaleYee Distribution Platform September 25, 2024

  • Notice on the Adjustment of Return Protection Service 6/6/2024 10:40:52 PM

    Dear distributors, Hello! SaleYee Platform will officially adjust the charging standards and service time of ‘Return Protection Service’ on June 11, 2024. The specific adjustments are as follows: Protection service name Service standards Service Rates Service time Applicable amount range Return Protection Service Basic 2.5% 45 days from order shipment Product amount ≤ 300 (original currency) Standard 5% 30 days from order shipment Product amount > 300 (original currency) At that time, all distributors can view the "Return Protection Service" in the Help Center, which will help to further understand the specific rules and content of SaleYee "Return Protection Service". Thank you. The above-mentioned "Return Protection Service" adjustment content will be implemented on June 11, 2024. Sincerely thank you for your support, understanding and tolerance for the work of SaleYee Platform. SaleYee Platform will do its best to provide partners with better services. SaleYee Distribution Platform June 7, 2024

  • SaleYee 2024 Labour Day Holiday Notice 4/28/2024 10:39:59 PM

    With the approaching Labor Day holiday, we would like to kindly remind you of the specific arrangements for the 2024 Labor Day holiday : 1.SaleYee staffs will be on holiday from May 1, 2024(Wednesday)to May 5, 2024 (Sunday), for a duration of 5 days. Official resumption of work will be on May 6, 2024 (Monday) 2.During the Labour Day Holiday, SaleYee Dropshipping Platform will fulfill distributor orders as usual, and suppliers will continue to dispatch shipments, although there may be some delays in delivery times. The quotation process for orders in remote areas will proceed as normal. 3.For in-sales or after-sales issues with orders, distributors can appeal on the platform. SaleYee Distribution Platform will arrange customer service personnel to handle  in-sales or after-sales appeals.  4.For more urgent matters, please promptly contact your account manager. Thank you. Sincere gratitude for your understanding and tolerance towards our work! All members of the Saleyee Distribution Platform wish you a joyful Labor Day, happiness for your family, and we look forward to embarking on an even more prosperous May together! We sincerely appreciate your continuous trust and support for the Saleyee Distribution Platform.  SaleYee Dropshipping Platform April 29, 2024

  • SaleYee 2024 Spring Festival Holiday Notice 1/31/2024 10:39:35 PM

    Dear Distributors,   Greetings! As the chimes of New Year's Eve in 2024 draw near, we are preparing to bid farewell to 2023 and welcome the hopeful year of 2024.   In accordance with Chinese New Year holiday regulations and considering the specific circumstances of the SaleYee Distribution Platform, we hereby notify you of the 2024 Spring Festival holiday arrangements:   1.SaleYee staffswill be on holiday from February 9, 2024 (Friday)to February 17, 2024 (Saturday), for a duration of 9 days. Official resumption of work will be on February 18, 2024 (Sunday). 2.During the Spring Festival holiday, SaleYee Dropshipping Platform will fulfill distributor orders as usual, and suppliers will continue to dispatch shipments, although there may be some delays in delivery times. The quotation process for orders in remote areas will proceed as normal.   3.For in-sales or after-sales issues with orders, distributorscanappeal on the platform. SaleYee Distribution Platform will arrange customer service personnel to handle  in-sales or after-sales appeals. (Handling time: from February 10, 2024, to February 17, 2024, daily from 10:00 to 16:00.)   4.For more urgent matters, please promptly contact your account manager. Thank you.   Sincere gratitude for your understanding and tolerance towards our work!   SaleYee Dropshipping Platform is committed to providing you with even higher quality service. We appreciate your continuous trust and support for SaleYee Dropshipping Platform.   SaleYee Dropshipping Platform February 1, 2024

  • Notice Regarding Bulk Import of Orders During "Black Friday Shopping Carnival" 11/14/2023 10:48:39 PM

    Dear SaleYee distributors,   Hello everyone! Thank you for your continued support and trust in our platform. As the upcoming Black Friday shopping carnival approaches, we are planning to adjust and optimize the working hours of our overseas warehouses to better meet your delivery timeliness needs.   In order to ensure the delivery timeliness of your order, our overseas warehouse will arrange overtime work next weekend. During this period, we will make every effort to ensure that your order can be processed and shipped promptly, providing you with a more efficient shopping experience.   In order to better distribute the number of orders, we hope that you can import orders into the platform system on weekends as much as possible to avoid a concentrated import on Monday. This will help us better arrange order processing and delivery work, ensuring that each distributor's order can be processed in a timely manner, and avoiding the impact of delivery time caused by the concentration of orders.   We wish all distributors a successful Black Friday with high order volumes. SaleYee will do its utmost to provide you with better services. Thank you for your continued trust and support in SaleYee !   SaleYee Distribution Platform November 15, 2023

  • Notification of Saleyee Black Friday Activities 10/31/2023 5:42:13 PM

    Dear Distributor, Overseas shopping carnival point "Black Friday" is coming, global cross-border sellers are ready to go, and prepare for the peak of the peak season. At the time of the feast day, the SaleYee distribution platform jointly dozens of high-quality supplier concessions, the sincerity of the launch of a number of surprise purchasing subsidies, including discounts, purchasing vouchers to send out, up to the standard rebate!   Event Duration: Nov 1, 2023 - Nov 30, 2023   Covering five major venues, 900+ excellent products are directly supplied at up to 50% off, starting from one piece, with a wide range of categories and sufficient stock!For more details about the event,you can click on the following link to visit the event page:   https://www.saleyee.com/231101-black-friday-celebrations.html   Seize the annual peak season traffic, hand in hand to win the explosion of single feast! Here SaleYee wish Black Friday big sale, refresh the sales of new records!

  • Holiday notice on SaleYee distribution platform in 2023 9/27/2023 4:50:50 PM

    Dear Distributor:   Hello!   According to the arrangement of national statutory holidays, the staffs of SaleYee platform will have an 8-day holiday from September 29, 2023 to October 6, 2023. During the holidays, distributors can continue to place orders on SaleYee platform, and SaleYee will arrange delivery as normal. If there are any in-sales or after-sales problems with your order, please apply appeal. SaleYee will arrange relevant personnel on duty to follow up and handle appeal orders every day. Please arrange relevant matters by yourself. If you have any questions, please contact your business manager for consultation in time.   Sincerely thank you for your support, consideration and tolerance for the work of SaleYee Platform. SaleYee Platform will do its best to provide better services to the partners. Thank you for your continued trust and support in SaleYee.   SaleYee Distribution Platform September 27, 2023

  • About SaleYee distribution platform system upgrade maintenance notice 6/18/2023 11:32:19 PM

    June 19, 2023 Dear Business Partner, SaleYee Dropshipping platform in order to provide you with better technical services, is now planning to upgrade the platform system processing. For this platform system upgrade maintenance, the following arrangements are made: 1、Platform system upgrade maintenance time: june 19, 2023, 16:00 to june 19, 2023, 16:10; SaleYee will always do its best to provide partners with better services. Thank you for your continued commitment and support to SaleYee. SaleYee Dropshipping Platform

  • Notification of Saleyee Anniversary Platform Activities 6/11/2023 6:04:20 PM

    Dear Distributor, Saleyee Distribution Platform is celebrating its two-year anniversary, and on this special day, we sincerely invite you to join the celebration! To express our gratitude for your continuous support and trust in our products, we are launching an anniversary event that brings you more competitive prices on goods and a more enjoyable service experience! Event Duration: June 12, 2023 - July 12, 2023 Event Highlights: Discount Carnival: During our anniversary celebration, we are launching 6 themed venues with incredible promotional discounts. Enjoy discounts starting from 50% off on over 600 popular products across all categories, including hot summer items and exclusive deals. This is an excellent opportunity for you to expand your sales and increase profits. Seize this chance to purchase at more favorable prices and enhance your competitiveness! Sales Rebates: In this anniversary celebration, we have specially set up cash rebate incentives for 3 popular product categories: canopies, non-woven fabric racks, and musical instruments. Simply achieve a certain sales target on designated category products, and we will provide you with additional cash rewards. This allows you to enjoy even more generous returns as a token of our appreciation! For more details about the event, you can click on the following link to visit the event page:https://www.saleyee.com/saleyee-2nd-anniversary-sale-main-venue.html

  • Shopify store authorization update 2/14/2023 1:23:17 AM

    Feb. 14, 2023 Dear business partner, Due to the adjustment of the technical interface of Shopify, SaleYee dropshipping will optimizerelated functions on 18:00 February 15, 2023. Meanwhile, SaleYee will adjust the status of your connected Shopify store account to "Unauthorized." To ensure account authorization, order sync,SKU mapping, and other functions work properly for you, please go to [My SaleYee] >>[Third-party platform] >> [Platform sync authorization] to enable them for your Shopify account. If you have any questions, please contact your account manager in time. We apologize for the inconvenience and sincerely thank you for your understanding and support. SaleYeeDropshipping Platform

  • SaleYee 2023 Spring Festival Holiday Notice 1/11/2023 6:12:30 PM

    Jan.12th, 2023 Dear distributor, As the bells of New Year's Eve in 2023 approach, we are about to bid farewell to 2022 and welcome the hopeful 2023. According to the Chinese holiday regulation and combined with the specific situation of SaleYee, here is the Spring Festival schedule of SaleYee: 1.SaleYee’s staffswill be on holiday for 8 days from Jan.20th, 2023 to Jan.27th, 2023. We will back to work on Jan.28th, 2023 (GMT+8). 2.During the Spring Festival holiday, SaleYee will normally fulfill the orders and orders will be shipped as usual (Shipment time will be a bit delayed). Quoted orders in remote areas will be on held, after back to work will resume. 3.For any order problems, please apply in-sale appeals or after-sale appeals. From Jan.21st to Jan.26th, 2023 (GMT+8), SaleYee customer service will handle appeals from 10:00 to 17:00 (GMT+8). Please arrange time to deal with related matters . 4.For any urgent problems,please contact your account manager in time, thank you. Sincerely thank you for your understanding and tolerance towards our work! SaleYee dropshipping platform will do its best to provide you with better service. Thank you for your trust and support to SaleYee dropshipping platform. SaleYee dropshipping platform

  • Notice on Returns and refunds update 12/8/2022 12:35:33 AM

    December 8, 2022 Dear Business Partner, In order to provide a more convenient, focused and efficient after-sales service and build a better after-sales service management system, SaleYee Dropshipping Platform will adjust the effective period of processing status for after-sales appeals and use system control from December 12, 2022. 1、Rules adjustmentis as follows: (1)For after-sales appeals, please pay attention to the processing status. If your response is not received within 9 days from the latest record from SaleYee dropshipping platform,the appeal will be closed. (2)If the appealclosed, you can re-appeal during the after-sales period. Once it is exceeded, you can not re-appeal anymore. Please attention. If you haven't respond the appeal within 9 days and don't re-appeal during the after-sales period, SaleYee will have the right to deem that you have given up the compensation for the after-sales appeal.   2、Function optimization is as follows: (1)【News】add the type "Notice on Returns and refunds", which will inform you the appeal to be handled, listing the application ID and supporting link up to the Returns and refunds page. (2) 【Order management】-【Returns and refunds】 the page add "Countdown " ,which remind you to reply in time. Please pay attention to it and the appeal will be closed when times up.  SaleYee will always do its best to provide partners with better services. Thank you for your continued commitment and support to SaleYee.   SaleYee Dropshipping Platform

  • Amazon store authorization update 9/28/2022 12:34:40 AM

    Sept. 28, 2022 Dear business partner, Due to the adjustment of the technical interface of Amazon, SaleYee dropshipping will optimize related functions on September 29, 2022. Meanwhile, SaleYee will adjust the status of your connected Amazon store account to "Order sync enabled, stock sync not enabled." To ensure account authorization, order sync, SKU mapping, and other functions work properly for you, please go to [My SaleYee] >> [Third-party platform] >> [Platform sync authorization] to enable them for your Amazon account. For the detailed instructions, please check the attachment. If you have any questions, please contact your account manager in time. We apologize for the inconvenience and sincerely thank you for your understanding and support. https://www.youtube.com/watch?v=Nb15WztqBNg https://www.youtube.com/watch?v=bfXeltXccB4 SaleYee Dropshipping Platform

  • System Upgrade and Maintenance Notification 9/16/2022 1:18:34 AM

    Sept. 16, 2022 Dear business partner, SaleYee Dropshipping Platform will be maintained from 9:30 - 13:00 (GMT+8) on September 18, during which the following functions may be temporarily suspended:   Platform sync authorization: This function will be suspended during system maintenance; Platform sync orders: This function will be suspended during system maintenance, orders from third-party platforms will not be synchronized to SaleYee temporarily; (Order management - Platform sync orders - Sync orders manually) Stock sync: During the maintenance, as for SKU mapped products, the inventory will not be synchronized to the sales platform temporarily. Once the system upgrade is completed, the stocks of the products will be automatically synchronized to your sales platforms; Tracking number upload: The tracking number of orders will not be uploaded temporarily during maintenance. After the upgrade is completed, the tracking numbers of orders generated during this period will be uploaded to your sales platform; One-click products import: This function will be suspended during system maintenance.   The above functions will be available again after the system upgrade and maintenance. We apologize for the inconvenience and sincerely thank you for your understanding and support.

  • Notice of Product Infringement 8/24/2022 1:03:35 AM

    Aug.24, 2022 Dear business partners, Please follow the rules of the third-party platform and list your products correctly, especially Automotive Accessories are very strict on brand authorization, if you have any questions, please consult the platform. NOTE: Please do not describe car brands (such as NISSAN, FORD, etc.) in the product title, if there is such a situation, you may receive complaints of infringement. Thank you for your trust and support of the SaleYee Dropshipping Platform. SaleYee Dropshipping Platform

  • Return Protection Service Adjustment 8/1/2022 12:24:52 AM

    August 2, 2022 Dear Business Partner, In order to provide you with more comprehensive, convenient and guaranteed product dropshipping services, the SaleYee platform will adjust the rate and delivery time of Return Protection Service from August 8, 2022.   The adjustment is as follows, (refer to the original currency) Return Protection Service Content Updated Return Protection Service Charges Updated Delivery Time Protected Return Protection Service 2.5% of the order amount 30 days since the shipment You can go to the Help Center to view the "Return Protection Service" to check more details. The above adjustments will be implemented from August 8, 2022. If you have any questions, please contact your account manager. SaleYee will always do its best to provide partners with better services. Thank you for your continued commitment and support to SaleYee. SaleYee Dropshipping Platform

  • Delivery Time Affected by Commonwealth Games 7/29/2022 2:06:38 AM

    July 29, 2022 Dear Business Partner, From July 28, 2022 to August 8, 2022 (local time), the UK will host The Commonwealth Games. During the period, all postcodes in Birmingham are expected to experience varying degrees of delays due to road closures and restrictions.   During this period, the delivery time of some areas dispatched via Hermes, DPD and some Yodel may be affected. If there are areas where delivery is interrupted, the service provider will notify you in time, please be informed. SaleYee will also pay close attention to the latest situation of service providers, and will inform you of any updates in time. Please refer to the attachment for the areas that may be affected by Hermes&Yodel&DPD. Affected areas: United Kingdom The shipping method affected: Standard Shipping - all channels of HERMES, all channels of yodel                            Economy Shipping -DPD-UK   We are sorry for the inconvenience and hope you understand. For more latest shipping information, please stay tuned to our platform.   SaleYee will always do its best to provide partners with better services. Thank you for your continued commitment and support to SaleYee.   SaleYee Dropshipping Platform

  • Amazon Account Authorization Steps Update 7/27/2022 12:03:52 AM

    July 27, 2022 Dear business partners, To ensure that your store authorization, product mapping, and platform order sync are normally used, the SaleYee Amazon platform authorization has been updated. Your authorized Amazon account status may change to "unauthorized", please go to My SaleYee - Platform sync authorization to re-authorize to keep using. Click Amazon Account Authorization for details, please. Thank you for your trust and support of the SaleYee Dropshipping Platform. SaleYee Dropshipping Platform

  • Notice on New Return Address Settings 7/7/2022 12:21:44 AM

    July 7, 2022 Dear business partner, To provide you with more comprehensive, more convenient and secure dropshipping services, and following "New Return Address Settings for Seller Self-fulfilled Returns" policy recently issued by the Amazon platform, the SaleYee dropshipping platform has updated and maintained the return address information corresponding to the product in batches. Please be sure to check the return address corresponding to the product. 1、When downloading the product information, you can check the after-sale return address of the product. (If you have already downloaded the product data package, re-downloading the product data package will not consume your data package quantity this month) 2、Perform necessary after-sales address settings on your e-commerce platform. (e.g. Amazon already supports "New Return Address Settings for Self-Fulfilled Returns") 3、When making an after-sales appeal, select the type of "Return and Refund": (1) If you select "Self-returned" in "Return Status", the platform will automatically display the return address corresponding to the product, and you do not need to fill in it yourself; (2) If you select "Not Returned" in "Return Status", the platform will send you the return address corresponding to the product by leaving a message; Please adjust your return information promptly and pay attention to the subsequent notification on the SaleYee platform in case of any new policy.  We sincerely thank you for your support, understanding and tolerance for the work of the SaleYee platform. If you have any questions, please get in touch with your account manager in time for consultation. SaleYee will do its best to provide better service to its partners, thank you for your trust and support to SaleYee.   SaleYee Dropshipping Platform

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