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Help Center
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FAQ
SaleYee Introduction
How SaleYee Works
Product FAQ
Product Introduction
Shipping Information
Shipping Methods
Dispatch and Time
Abnormal Sign-off
Order Management
Order Submission
Abnormal Order
Order Cancellation
After-Sales Services
Return & Exchange Policy
Return Protection Service
Logistics Protection Service
Refunds
Return Issues
After-Sales Issues
Payment FAQ
Payment Methods & FAQ
Refund Issues
Payment Failure
Balance Withdrawal
Payment Security
Payment Account Binding
Payment Fee
FAQs About Coupons
How to get and check my coupons
Shopify App FAQ
How to Import Products to Shopify?
Is there a limit when importing products?
Where can I find products that I've imported from SaleYee?
How often is stock sync updated?
Why is my stock not syncing?
How to set up stock synchronization in bulk?
How to sync location?
How to sync order from Shopify to SaleYee?
Can the tracking number be synced?
Legal Statement
Terms and Conditions
VAT FAQ
VAT Policy and FAQs
Automatic Processing
Functionality
Payment FAQ
Payment Methods & FAQ
How to pay for the orders on SaleYee platform?
What should I do if the payment has been deducted, but the order shows that the payment has failed or has been closed?
What currencies can I use for payment on SaleYee platform?
Why is the transaction fee different? (with the same product, the same order amount and the same payment method)
Why the transaction fee is non-refundable?
Why is the order showing payment pending confirmation after my payment is completed?
How to pay for multiple unpaid orders?
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